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FREQUENTLY ASKED QUESTIONS
How long will it take for my artwork to arrive?
For a standard order placed through this site, allow 3-4 days for production and one week for shipping. Keep weekends and holidays in mind too. Where applicable, I'll let you know if there are deadlines for holiday shipping.
My print provider prides themselves on quality, consistency and fast delivery. Occasionally, there may be factors (special requests, unclear instructions, production problems, etc.) that might cause an order to be delayed. They rarely miss their production times, however they are not guaranteed.
What's your return policy?
I want you to be happy with your purchase. Artwork can be returned within 30 days of order date for a refund of purchase price. I'll keep your initial shipping fee and use it for the return shipping. It should be undamaged and in the original packaging. Just send me an email with your order number and we'll work out the details.
In the rare event your art arrives flawed or damaged, It will be replaced at no additional cost to you. My print provider does their utmost to ensure that your prints are packaged carefully and arrive safely at their destination. However sometimes damage can occur in shipping. Please keep all packaging, take photos of the damage done to both packaging and artwork, and send me an email with the photos, details, and your order number, and I'll take care of it.
Are the prints archival quality?
All inks used for printing the images purchased from this site are archival, UV resistant pigmented ink. Papers and substrates are acid free and of the highest archival quality. Framing, matting and hanging hardware is museum quality.
My print provider has received the Green Business Certification Award "For Exceeding Environmental Regulatory Requirements, Preventing Pollution, and Conserving Natural Resources". You can be confident your order will be created and handled in a sustainable manner by a company that cares about conservation.
Here's detailed information about the types of media and framing I offer:
I offer photographic prints on Kodak Endura Lustre paper. Prints will be crisp and sharp, printed on semi-gloss acid free photo paper. Because I am able to offer these for a lower cost than the fine art prints, I consider these posters, although the print quality is outstanding and the paper is much heavier than traditional posters. I don't recommend framing these with acrylic or glass in front, I find the satin finish of the paper competes with the gloss of the acrylic used in framing. You can order photographic prints mounted on gatorfoam substrate for a quick and easy way to hang and display the art.
Fine Art Prints:
My smooth fine art paper is Moab Entrada Bright Rag, a 100% cotton, smooth matte finish archival paper perfect for framing. Satin fine art paper is Hahnemuhle FineArt Baryta Satin, a 300gsm, 100% a-Cellulose, Satin Finish, Extremely Deep DMAX, Acid Free paper with a slight sheen. Pigmented ink ensures your artwork will remain vibrant for many years. I offer clean, archival gallery style framing in decor-friendly finishes with a choice of mat widths. If you want to handle the framing yourself, you can order your print unframed, or mounted on a gatorfoam substrate.
Images are printed by infusing dyes directly into specially coated aluminum sheets. For glossy metal, the sheets are then coated with a high gloss coating, resulting in a very crisp, saturated image. For semi-gloss, the coating is less reflective, making it a good choice for hanging in a room opposite large windows. Rounded corners are available, and framing is available. Two backing/hanging options are available depending on the size of the print. Note that metal prints over 48" will be crated and shipped via freight to ensure the artwork isn't damaged in transit.
Prints on canvas are archival fine art prints. Some call this type of print a Giclée. Images are printed with pigmented ink, directly onto the high quality cotton fine art grade canvas material. The resulting prints can then be stretched and stapled onto a wood artists stretcher bar frame (gallery wrap), mounted on gatorfoam board, or delivered loose (unmounted). Canvas prints can be coated with an optional gloss lamination for extra protection and a shiny finish.
Special Gallery Canvas Prints:
These are the canvases that I display in physical galleries. The images are limited, as are the sizes. I wanted to be able to give customers who saw my work in a gallery the option to purchase exactly what they saw, for the same price. The canvases are box mounted, meaning the canvas face is supported. The inks are long lasting and the canvas is artist grade. Frames are matte black and made from 100% recycled plastic, and the canvas back is covered.
Notecards are A2 size (4.25" x 5.5"). They are glossy outside, blank inside with a matte finish for easy writing. The back of the card has the name of the artwork and my contact information. Cards come with white envelopes. Boxed cards will arrive in a white box, with a clear lid and an elastic bow. I am happy to offer wholesale prices on orders of over 150 notecards, contact me for details.
How do I use the Live Image Preview?
The Live Preview tool (augmented reality) on my site allows you to use your phone or tablet to see how my art will look on your walls. There's no app to install, you will need to use a mobile device with a current browser. Pull up my website on your mobile device and navigate to the image you're interested in previewing, and click on the "Live Preview" button. My website will launch your camera from within your internet browser and superimpose the artwork onto whatever you have your phone pointed at. It's best to stand 10-12 feet from the wall where you want to see the art, and face it straight on. You can change the artwork's position just by moving the phone, and you can choose sizes with the pull down menu at the bottom of the screen.
The ability to launch a camera right from the browser is currently supported by the latest versions of Google Chrome, Mozilla Firefox, and Opera, in both their PC and Android versions. If you have an Apple device, you must use Apple's Safari browser, version 11 and higher.
Do you ever license your images for book covers or other uses?
I do! Single and extended use licenses are available and pricing depends on how you plan to use the image. In the past, I have licensed book covers, corporate branding, bookmarks, and online advertisements. Contact me for pricing and more information.
I would love a website like yours to sell my own artwork (or anything, really). Who is your site provider?
I work with Art Storefronts. They provide my site, the connections to high end printers, and my shopping cart. They also provide a whole lot of guidance and education about setting up and running an art site, whether you're brand new or have been selling online for years, like me. Click the link below to request a demo. I really can't recommend them highly enough.
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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
I want you to be happy with your purchase. Artwork can be returned within 30 days of order date for a refund of purchase price. If your prints arrive damaged, they will be replaced at no additional cost to you. Please keep all packaging, and take photos of the damage. Visit my FAQ page for details
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All inks used for printing the images purchased from the "Shop Art" page are archival, UV resistant pigmented ink. Papers and substrates are acid free and of the highest archival quality. Framing, matting and hanging hardware is museum quality. Gallery style canvases are printed with UV resistant pigmented in on fine artist grade canvas. Frames are made with 100% recycled materials. Visit my FAQ page for details
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
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You can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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